---
title: "Director of Product Marketing at Justt – All Job Board"
---

# Director of Product Marketing at Justt

Written by

[admin](https://alljobboard.com/author/admin/)

in

- [United States (Remote)](https://maps.google.com/maps?q=United%20States%20%28Remote%29&zoom=14&size=512x512&maptype=roadmap&sensor=false)
- Posted 2 days ago

![Justt](https://alljobboard.com/wp-content/plugins/wp-job-manager/assets/images/company.png)

 **Justt**

### Description

****About Justt :****

Justt is a leader in the chargeback automation industry, providing hands-free solutions that help merchants reclaim their revenue. Our innovative AI-driven platform resolves payment disputes efficiently and accurately, freeing our clients to focus on their core business. We are a forward-thinking company that values innovation, responsibility, and fairness.

We’re seeking an experienced, independent Solution Engineer to join our growing New York team. This is a critical role requiring complete ownership of complex technical processes — from initial pre-sales through full customer onboarding. The ideal candidate is a seasoned professional with exceptional communication skills and the ability to lead processes independently in a fast-paced startup environment.

****The role:****

As the product marketing lead, you own what we say about Justt and how we prove it: positioning and messaging, sales content, go-to-market for product launches, competitive and market intelligence, and customer proof. It’s a hands-on role, with the room to shape how product marketing grows at Justt .

Justt sells to two kinds of buyers: enterprise merchants, and platforms such as PSPs and PayFacs that manage many merchants. You give each one a clear, provable story and put it in the hands of every seller, CSM, and executive.

Product marketing sits in the CRO’s organization, on the same team as our customer-facing subject matter experts. You’ll also work closely with Sales, Sales Enablement, Customer Success, Product, Partnerships, and other marketing functions.

****Key Responsibilities:****

****Positioning and Messaging****

- Own Justt ‘s positioning and messaging for both of our motions: enterprise merchants and platforms. Keep them current as the market, product, and competition change.
- Define the ideal customer profile for each motion and the buyer personas within it, from payments to fraud/risk and finance leaders.
- Draft and maintain the core narrative with the exec team.
- Build industry playbooks, starting with high-dispute industries such as travel, digital goods, ticketing, or subscription.
- Partner with Content Marketing on website copy, so the site reflects our current positioning, messaging, and proof.
- Extend the narrative to new buyer segments as Justt launches new products.

****Sales Content****

- Build and maintain the core pitch deck, one-pagers, talk tracks, and objection-handling guides.
- Give Sales Enablement the messaging and content they need to train AEs, SEs, and CSMs, so everyone customer-facing tells the story the same way.
- Keep the demo narrative current.
- Build expansion messaging for existing customers and an RFP library for new ones.
- Track which materials sellers use and which ones move deals, and use that to decide what to update, build next, or retire.

****Go-to-Market for Product Launches****

- Build and run a product launch process so Sales and CS are ready at every release: narrative, sales content, and launch materials.
- Bring market and competitive input to roadmap, pricing, and packaging discussions.
- Measure each launch’s impact on adoption, pipeline, and win rates, and feed what you learn into the next one.

****Competitive and Market Intelligence****

- Keep competitive battlecards current and expand them as competitors move.
- Run a win/loss program with Sales and RevOps, using customer interviews and call recordings.
- Share a monthly market and competitive intel update.

****Customer Proof****

- Partner with Customer Success to build case studies, reference stories, and benchmarks.
- Build and maintain a claims and proof register, so every external claim traces to our own data with a methodology we can show a customer.
- Run the quarterly Customer Advisory Board and turn what members tell us into positioning, messaging, and product input.

### Requirements

****Must have****

- 8+ years in B2B product marketing, including enterprise sales motions, ideally in payments, fraud/risk, or fintech SaaS
- Has built positioning, messaging, launch processes, and sales content from scratch at a growth-stage company, not only run an existing machine
- Writes clearly and concisely, and backs every claim with data
- Learns technical products fast and turns them into clear, credible messaging
- Works independently, creates momentum fast, and earns buy-in across Sales, Product, CS, and the exec team without formal authority
- Uses AI tools to research, analyze, and draft

****Nice to have****

- Has managed or mentored product marketers
- Exposure to chargebacks, disputes, or payments risk
- Experience marketing to platforms such as PSPs or PayFacs
- Experience in high-dispute verticals: travel, digital goods, ticketing, subscription, marketplaces, gaming

****Reporting and Why Join****

- ****Reports to:**** Senior Director, Payments & Chargebacks Strategy
- ****Why join:**** You’ll build product marketing into a full function at a company with deep domain expertise. You’ll shape how merchants and platforms think about disputes as network programs, data, and AI change the rules, with scope to grow a team as the function scales.

****Benefits + Perks:****

### 🏥 Health, dental & vision insurance

### 📈 Equity / stock options

### 🏖 Generous PTO + company holidays

### 👶 Parental leave

📚 Company-wide shut down every last day of the quarter (4x a year)

### ✈️ Company-wide events

Originally posted on Himalayas

**Source:** this listing was published by [Himalayas](https://himalayas.app/). [View the original posting and apply](https://himalayas.app/companies/justt/jobs/director-of-product-marketing?utm_source=api) — applications are handled there, not on this site.

To apply for this job please visit [himalayas.app](https://himalayas.app/companies/justt/jobs/director-of-product-marketing?utm_source=api).

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    "description": "<h3>Description</h3>\n<p class=\"editor-paragraph\"><b><strong class=\"editor-text-bold\">About Justt : </strong></b></p>\n<p class=\"editor-paragraph\"> Justt is a leader in the chargeback automation industry, providing hands-free solutions that help merchants reclaim their revenue. Our innovative AI-driven platform resolves payment disputes efficiently and accurately, freeing our clients to focus on their core business. We are a forward-thinking company that values innovation, responsibility, and fairness.</p>\n<p class=\"editor-paragraph\">We’re seeking an experienced, independent Solution Engineer to join our growing New York team. This is a critical role requiring complete ownership of complex technical processes — from initial pre-sales through full customer onboarding. The ideal candidate is a seasoned professional with exceptional communication skills and the ability to lead processes independently in a fast-paced startup environment.</p>\n<p class=\"editor-paragraph\"><b><strong class=\"editor-text-bold\">The role:</strong></b></p>\n<p class=\"editor-paragraph\">As the product marketing lead, you own what we say about Justt and how we prove it: positioning and messaging, sales content, go-to-market for product launches, competitive and market intelligence, and customer proof. It&#8217;s a hands-on role, with the room to shape how product marketing grows at Justt .</p>\n<p class=\"editor-paragraph\"> Justt sells to two kinds of buyers: enterprise merchants, and platforms such as PSPs and PayFacs that manage many merchants. You give each one a clear, provable story and put it in the hands of every seller, CSM, and executive.</p>\n<p class=\"editor-paragraph\">Product marketing sits in the CRO&#8217;s organization, on the same team as our customer-facing subject matter experts. You&#8217;ll also work closely with Sales, Sales Enablement, Customer Success, Product, Partnerships, and other marketing functions.</p>\n<p class=\"editor-paragraph\"><b><strong class=\"editor-text-bold\">Key Responsibilities:</strong></b></p>\n<p class=\"editor-paragraph\"><b><strong class=\"editor-text-bold\">Positioning and Messaging </strong></b></p>\n<ul class=\"editor-list-ul\">\n<li class=\"editor-listitem\">Own Justt &#8216;s positioning and messaging for both of our motions: enterprise merchants and platforms. 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Chargebacks Strategy</li>\n<li class=\"editor-listitem\"> <b><strong class=\"editor-text-bold\">Why join:</strong></b> You&#8217;ll build product marketing into a full function at a company with deep domain expertise. You&#8217;ll shape how merchants and platforms think about disputes as network programs, data, and AI change the rules, with scope to grow a team as the function scales.</li>\n</ul>\n<p class=\"editor-paragraph\"><b><strong class=\"editor-text-bold\">Benefits + Perks:</strong></b></p>\n<h3>🏥 Health, dental &amp; vision insurance</h3>\n<h3>📈 Equity / stock options</h3>\n<h3>🏖 Generous PTO + company holidays</h3>\n<h3>👶 Parental leave</h3>\n<p class=\"editor-paragraph\">📚 Company-wide shut down every last day of the quarter (4x a year) </p>\n<h3>✈️ Company-wide events</h3>\n<p>Originally posted on Himalayas </p>\n<p class=\"job-source\"><strong>Source:</strong> this listing was published by <a href=\"https://himalayas.app/\" rel=\"dofollow\">Himalayas</a>. <a href=\"https://himalayas.app/companies/justt/jobs/director-of-product-marketing?utm_source=api\" rel=\"dofollow\">View the original posting and apply</a> &mdash; applications are handled there, not on this site.</p>\n",
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