---
title: "Account Manager at Kinsta – All Job Board"
---

# Account Manager at Kinsta

Written by

[admin](https://alljobboard.com/author/admin/)

in

- [Philippines (Remote)](https://maps.google.com/maps?q=Philippines%20%28Remote%29&zoom=14&size=512x512&maptype=roadmap&sensor=false)
- Posted 3 weeks ago

![Kinsta](https://alljobboard.com/wp-content/plugins/wp-job-manager/assets/images/company.png)

 **Kinsta**

Kinsta is one of the top providers of managed hosting for WordPress, with a growing club of 120,000+ businesses including startups, universities, and Fortune 500 firms. We’re motivated by excellent quality and proud to have received a 97% satisfaction rating from our customers.

That’s because, to us, each day is a chance to **grow**. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly – our leaders don’t hold our hands, but they’re in our corner whenever we ask for help – and our environment is **flexible** and **remote-first**.

We are looking for a motivated **Account Manager** in the **Asia-Pacific region** who will be responsible for managing existing client accounts and generating additional revenue by working with customers on upselling, cross-selling, and retention. This is a post-sale, client-facing role, and the Account Manager is a quota-carrying contributor.

Account managers will work with a dedicated group of clients (known as their book of business) for the entirety of the client’s time at Kinsta to help achieve the client’s goals and represent Kinsta in non-technical support customer interactions. Account managers are also tasked with retaining the client’s business and growing these accounts through upsells and cross-sells.

An ideal candidate is someone who is proactive and has a knack for building relationships. Also, someone who is tech-savvy, process-driven, and loves the thrill of seeking out additional revenue and closing deals!

### What You Will Do:

- Own and manage a book of business
- Serve as the day-to-day point of contact for clients, maintain client satisfaction, handle account upsells/cross-sells, and help clients strategize on getting the most from Kinsta’s offerings.
- Identify the health and overall satisfaction of each account in your book of business in order to pinpoint at-risk clients and improve retention rates.
- Spearhead a process-driven sales approach to seek additional revenue opportunities within your book of business
- Become a specialist on Kinsta’s services and solutions, the benefits they provide, and their value to our customers.
- Become knowledgeable about the market competition in order to retain and upsell clients.
- Coordinate with internal Departments to resolve problems and provide service.
- Maintain strong relationships with your book of business, including regular account reviews and communication to ensure they are deriving maximum value.
- Develop growth strategies to increase your book of business
- Provide timely and accurate deal updates to management and executives on a regular basis. Identify product and process improvements through conversations with clients
- Assist other Account Managers daily to achieve team quota success.
- Meet (or exceed!) revenue and retention targets.
- Build, maintain, and close pipeline to consistently exceed quota.
- Meet or exceed all of your daily and monthly Key Performance Indicators (KPIs)
- Position our company’s capabilities and value proposition to resolve customer concerns or objections around Kinsta’s services.
- Maintain accurate, up-to-date information on customers and deals within HubSpot CRM.
- Make effective and efficient use of our sales engineers to educate customers and help them make informed buying decisions.

### What You Bring To The Role:

- A minimum of 3 years of previous SaaS Sales or Account Management experience
- Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail.
- Experience up-selling, cross-selling, and renegotiating contracts
- Tech-savvy, with a strong interest in technology.
- Near-native proficiency in English and exceptional writing skills.
- Exceptional communication and interpersonal skills.

### Bonus if you have:

- Prior knowledge of the hosting industry.
- Outbound sales experiance.

### Our Benefits:

- **Flexible and remote-first** environment.
- **Annual remote expense budget.**
- **Flexible PTO** .
- **Paid parental leave** .
- **Annual professional development budget:** available after one year with Kinsta.
- **Sabbatical:** available after three years with Kinsta (and every three years thereafter).
- **Location-specific healthcare benefits** (includes vision and dental) for employees hired in the USA, UK and Hungary.
- **Pension plan** for employees hired in the UK, and **401k contributions** for employees hired in the USA.

### Compensation

### Additional Information

**Source:** this listing was published by [Jobicy](https://jobicy.com/). [View the original posting and apply](https://jobicy.com/jobs/156732-account-manager-15) — applications are handled there, not on this site.

To apply for this job please visit [jobicy.com](https://jobicy.com/jobs/156732-account-manager-15).

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    "title": "Account Manager at Kinsta",
    "description": "<p> Kinsta is one of the top providers of managed hosting for WordPress, with a growing club of 120,000+ businesses including startups, universities, and Fortune 500 firms. We&#8217;re motivated by excellent quality and proud to have received a 97% satisfaction rating from our customers.</p>\n<p>That&#8217;s because, to us, each day is a chance to <strong>grow</strong>. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly &#8211; our leaders don&#8217;t hold our hands, but they&#8217;re in our corner whenever we ask for help &#8211; and our environment is <strong>flexible </strong>and <strong>remote-first</strong>.</p>\n<p>We are looking for a motivated <strong>Account Manager </strong>in the <strong>Asia-Pacific region</strong> who will be responsible for managing existing client accounts and generating additional revenue by working with customers on upselling, cross-selling, and retention. 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Also, someone who is tech-savvy, process-driven, and loves the thrill of seeking out additional revenue and closing deals!</p>\n<h3>What You Will Do:</h3>\n<ul>\n<li>Own and manage a book of business</li>\n<li>Serve as the day-to-day point of contact for clients, maintain client satisfaction, handle account upsells/cross-sells, and help clients strategize on getting the most from Kinsta’s offerings.</li>\n<li>Identify the health and overall satisfaction of each account in your book of business in order to pinpoint at-risk clients and improve retention rates.</li>\n<li>Spearhead a process-driven sales approach to seek additional revenue opportunities within your book of business</li>\n<li>Become a specialist on Kinsta’s services and solutions, the benefits they provide, and their value to our customers.</li>\n<li>Become knowledgeable about the market competition in order to retain and upsell clients.</li>\n<li>Coordinate with internal Departments to resolve problems and provide service.</li>\n<li>Maintain strong relationships with your book of business, including regular account reviews and communication to ensure they are deriving maximum value.</li>\n<li>Develop growth strategies to increase your book of business </li>\n<li>Provide timely and accurate deal updates to management and executives on a regular basis. 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